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Please read before ordering — our commitment to transparency and data privacy.
We are 100% committed to your privacy. We only collect details strictly necessary to process your top-up (Player ID, WhatsApp number for delivery notifications, and payment receipts for financial verification). We never sell or share your personal data, and store records in secure encrypted databases.
Your Player ID is used solely to route diamonds through official Garena servers. We never ask for your game password or social login credentials when topping up via ID.
Bank and wallet transfer receipts are uploaded via encrypted channels with random non-enumerable filenames. They are accessed exclusively by authorized billing specialists and are strictly blocked from search engines.
Top-ups are instant digital services. Once diamonds are delivered, the order cannot be refunded or exchanged.
We accept and process orders around the clock, every day of the week.
You are responsible for double-checking your Player ID and account details before paying. Incorrect information you submit is not eligible for a refund.
Placing an order means you accept these policies and privacy terms in full.